I. PREAMBLE

This document defines the terms of access to and use of the website, hereinafter referred to as the “General Terms.”

Each User, upon undertaking actions aimed at using the website, is obliged to read, comply with, and accept the General Terms without limitations or reservations.

If you do not agree to all of the General Terms, you must stop using the website and leave it immediately.

All trade names, company names and their logos, as well as trademarks used on the website belong to their respective owners and are used solely for identification purposes. They may be protected trademarks.

Unauthorized use of the website content, works or information, as well as their unauthorized reproduction, retransmission or any other use of any element of the website is prohibited, as such actions may violate, among others, copyright laws or protected trademarks.

Questions or comments regarding the website may be sent to the following email address: biuro@bestsupport.pl

II. DEFINITIONS

APPLICABLE LAW – Polish law shall apply for the purposes of implementing the General Terms.

WEBSITE – a tool named www.bestsupport.pl used for providing electronic services.

USER – a natural person, legal entity, or organizational unit without legal personality but granted legal capacity by law, using electronic services available through the website.

TERMS – a set of all provisions including these General Terms, privacy policy rules, cookies policy, website usage regulations and all other terms available on the website that concern specific functions, properties or promotions as well as customer service.

III. SCOPE OF THE TERMS

The Owner provides access to the website content in accordance with the following General Terms.

The content and data published on the website are intended for informational purposes for interested persons and may be used only for informational purposes.

The Owner has the right to place advertising content that constitutes an integral part of the website and the materials presented on it.

Users may access and use the services offered on the website provided they have previously accepted the General Terms.

IV. RULES FOR USING THE WEBSITE

The website is supported by all types of internet browsers. No special properties of the User’s device are required.

After accepting the Terms, the User has the right to browse, copy, print and distribute the content of this website without making any changes to its content, provided that:

• the content is used only for informational and non-commercial purposes
• each copy contains copyright information or information about the author of the content

The use and copying of software, processes and technologies that constitute part of the website is prohibited.

Users may use the website only in compliance with the provisions of the Electronic Communications Law, the Act on the Provision of Electronic Services, and the relevant provisions of civil law.

The following uses of the website are prohibited:

• in a way that violates applicable laws
• in any unlawful or dishonest way or in a way aimed at achieving an unlawful or dishonest purpose
• for purposes related to harming children or attempting to harm them
• sending, knowingly receiving, uploading or using content inconsistent with the General Terms
• transmitting or provoking the sending of any unsolicited or unauthorized advertising or promotional materials, including any forms commonly classified as SPAM
• knowingly transmitting any data or sending/uploading materials containing viruses, Trojan horses, spyware, adware or other harmful programs or similar computer codes designed to adversely affect the operation of any software or hardware or harm Users

V. COOKIES

The website uses cookies or similar technologies (hereinafter collectively referred to as “cookies”) to collect information about the User’s access to the website (e.g. via a computer or smartphone) and their preferences. They are used, among others, for advertising and statistical purposes and to adapt the website to the individual needs of the User.

Cookies are pieces of information containing a unique reference code that the website sends to the User’s device to store and sometimes track information about the device used. They usually do not allow identification of the User. Their main purpose is to better adapt the website to the User.

Some cookies on the website exist only during a given internet session and expire after closing the browser. Other cookies remember the User who returns to the website and allow the website to recognize them. These are stored for a longer period of time.

All cookies used on the website are set by the Owner.

All cookies used by this website comply with applicable European Union law.

Most Users and some mobile browsers automatically accept cookies. If these settings remain unchanged, cookies will be saved in the device’s memory.

The User may change cookie preferences or modify browser settings to receive notifications each time cookies are used. To change cookie acceptance settings, the browser settings should be adjusted.

Blocking or deleting cookies may prevent full use of the website.

Cookies are used for essential session management, including:

• creating a special login session for the User so the website remembers that the User is logged in and processes requests efficiently and securely
• recognizing Users who have previously visited the website in order to determine the number of unique users and ensure sufficient server capacity
• recognizing whether the visitor is registered on the website
• recording information from the User’s device, including cookies, IP address and browser information to diagnose problems and administer the website
• adapting elements of the website layout or content
• collecting statistical information about how the User uses the website in order to improve the website and determine which sections are most popular

Detailed regulations regarding cookies are included in the “COOKIES POLICY.”

VI. EXTERNAL LINKS

Links on this website to other websites are provided solely for informational purposes.

The Owner of the website is not responsible for the content of other websites or for any damages resulting from their use.

VII. RESPECT FOR INTELLECTUAL PROPERTY

The website and its content may be protected by copyright, trademark law and other regulations related to intellectual property protection.

Marks, logos and other personalized emblems of the Owner appearing on the website (collectively referred to as “Marks”) constitute trademarks of the Owner.

Unless separately authorized in writing, the User may not use the Owner’s Marks either individually or in combination with other verbal or graphic elements, particularly in press information, advertisements, promotional materials, marketing materials, media, written or oral materials, electronic form, visual form or any other form.

VIII. USER DATA PROTECTION

The Owner fully respects the privacy of Users.

Detailed information on the methods of collecting and processing Users’ personal data or other information, as well as situations in which the Owner may disclose them, can be found in the Privacy Policy section.

IX. LIMITATION OF LIABILITY

The website contains information of a general nature. It is not intended to provide professional advisory services.

Before taking actions affecting the financial situation or business activity of the User, contact a professional advisor.

The website provides no guarantees regarding its content, including guarantees of security, absence of errors, absence of viruses or malicious codes, proper functioning or quality.

The website provides no express or implied warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, adaptation, security or reliability of information.

The User uses the website at their own risk and assumes full responsibility for damages resulting from its use, including direct, indirect, incidental, consequential or moral damages, including loss of data or services.

The website is not responsible for links placed on the website, particularly if they lead to websites, resources or tools maintained by third parties.

The Owner is not responsible if the website is temporarily or permanently unavailable for any reason.

The Owner is not responsible for information transmitted on the website and cannot ensure full security of transactions or communications carried out through the website.

Despite the Owner’s best efforts to ensure accuracy and timeliness, unintended errors may occur, which Users are requested to report.

All exclusions and limitations of liability mentioned above apply to the fullest extent permitted by law.

X. SERVICE PROVIDER

The service provider is:

Best Support sp. z o.o.
ul. Rolna 195
02-729 Warsaw
NIP: 113308633

XI. RELATIONSHIP TO CONCLUDED AGREEMENTS

Unless otherwise stated, the General Terms constitute the complete agreement between the User and the Owner regarding the use of the website and replace all previous agreements regarding this subject.

XII. CHANGES TO WEBSITE TERMS

The Owner reserves the right to modify these General Terms at any time by publishing an updated version on the website.

Changes become binding for Users upon publication unless otherwise stated.

The User is obliged to familiarize themselves with modifications to the General Terms.

Continued use of the website constitutes acceptance of the modified Terms.

XIII. DISPUTE RESOLUTION

The Parties will first attempt to resolve any disputes amicably.

If this is not possible, disputes arising from this agreement shall be resolved by the court having jurisdiction over the defendant.

XIV. LEGAL BASIS

Matters not regulated in these General Terms shall be governed by the following laws:

• the Act of 9 August 2024 – Electronic Communications Law
• the Act of 18 July 2002 on the Provision of Electronic Services
• the Act of 4 February 1994 on Copyright and Related Rights
• the Act of 23 April 1964 – Civil Code
• and other applicable provisions of Polish law

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